OVERVIEW

This Privacy Policy describes how Botane Labs, a brand of Norvia Recovery LLC (“Company”, “we”, “us”, or “our”), collects, uses, and discloses your personal information when you visit or make a purchase from our website.

Our store is hosted on Shopify.

ARTICLE 1 – PERSONAL INFORMATION WE COLLECT

When you visit our site or make a purchase, we may collect the following types of personal information:

Information you provide directly:

• Name
• Billing and shipping address
• Payment information (processed securely via third-party providers)
• Email address
• Phone number

Automatically collected information:

• IP address
• Browser type and device information
• Pages viewed and interactions
• Cookies and tracking data

ARTICLE 2 – HOW WE USE YOUR INFORMATION

We use your information to:

• Process and fulfill your orders
• Communicate with you
• Send order confirmations and updates
• Provide customer support
• Improve our website and services
• Detect fraud or security issues
• Send marketing communications (if you opt in)

ARTICLE 3 – CONSENT

By using our website and providing your information, you consent to the collection and use of your data as described in this Privacy Policy.

You may withdraw your consent at any time by contacting us at:

📩 support@botanelabs.com

ARTICLE 4 – SHARING YOUR INFORMATION

We share your information with trusted third parties necessary to operate our business, including:

• Payment processors (e.g. Stripe, Shopify Payments)
• Shipping and logistics partners
• Email marketing platforms (e.g. Klaviyo)
• Analytics and advertising partners

These third parties only use your information to perform their services.

ARTICLE 5 – TRACKING & ADVERTISING

We use third-party tools such as:

• Meta (Facebook) Pixel
• Google Analytics

These tools help us:

• Analyze website traffic
• Measure advertising performance
• Deliver personalized ads

You can opt out of targeted advertising via:

👉 https://optout.aboutads.info/

ARTICLE 6 – COOKIES

We use cookies and similar technologies to:

• Improve user experience
• Remember your preferences
• Track website performance

You can disable cookies through your browser settings at any time.

ARTICLE 7 – DATA RETENTION

We retain your personal information only as long as necessary to:

• Fulfill orders
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

ARTICLE 8 – SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information.

Payment data is encrypted and handled in compliance with PCI-DSS standards.

ARTICLE 9 – YOUR US PRIVACY RIGHTS

If you are a resident of certain U.S. states, including California under the California Consumer Privacy Act, you may have the right to:

• Request access to your personal data
• Request deletion of your personal data
• Opt out of the sale or sharing of your data

To exercise your rights, contact:

📩 support@botanelabs.com

ARTICLE 10 – DO NOT SELL MY PERSONAL INFORMATION

We do not sell personal information in the traditional sense.

However, some data sharing for advertising purposes may be considered a “sale” under applicable laws.

You may opt out at any time by contacting us.

ARTICLE 11 – THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for their privacy practices.

ARTICLE 12 – AGE RESTRICTION

By using this site, you confirm that you are at least 18 years old.

ARTICLE 13 – SMS MARKETING

By opting into SMS marketing, you agree to receive automated messages from BotaneLabs.

• Message frequency may vary
• Message and data rates may apply
• Consent is not a condition of purchase

You can opt out at any time by replying:

👉 STOP / END / CANCEL / UNSUBSCRIBE

ARTICLE 14 – CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time.

Changes take effect immediately upon posting.

ARTICLE 15 – CONTACT INFORMATION

If you have any questions or requests regarding this Privacy Policy, contact us at:

📩 support@botanelabs.com