OVERVIEW

This website is operated by Norvia Health, a brand of Norvia Recovery LLC (“Company”, “we”, “us”, or “our”).

By accessing our website and purchasing from us, you agree to be bound by these Terms of Service (“Terms”), including all policies referenced herein.

If you do not agree to these Terms, you may not access the website or use our services.

Our store is hosted on Shopify.

ARTICLE 1 – ELIGIBILITY

By using this site, you confirm that:

• You are at least 18 years old
• You are legally capable of entering into a binding agreement

ARTICLE 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to misuse our products or violate any applicable laws.

ARTICLE 3 – PRODUCTS

Our products are dietary supplements.

We do not guarantee that results will vary from person to person.

These products are not intended to diagnose, treat, cure, or prevent any disease.

ARTICLE 4 – PRICING

All prices are displayed in USD unless otherwise specified.

We reserve the right to modify prices at any time without notice.

ARTICLE 5 – ORDER ACCEPTANCE

We reserve the right to refuse or cancel any order.

If we cancel an order, we will notify you using the contact information provided.

ARTICLE 6 – BILLING INFORMATION

You agree to provide accurate billing and payment information.

Charges will appear on your bank statement as:

👉 NORVIA RECOVERY LLC

ARTICLE 7 – SHIPPING

Orders are processed within 1–3 business days.

Estimated delivery times may vary depending on location.

We are not responsible for delays caused by carriers or customs.

ARTICLE 8 – RETURNS & REFUNDS

All sales are final unless otherwise stated.

Customers may request a refund within 30 days of delivery by contacting support.

Subscription renewals are non-refundable once processed.

ARTICLE 9 – SUBSCRIPTION TERMS (CRITICAL)

By selecting a subscription purchase, you agree to the following:

• You will receive the product every 28 days
• Your payment method will be automatically charged every 28 days
• Charges will be billed under “NORVIA RECOVERY LLC”

You authorize Norvia Health to charge your payment method on a recurring basis unless canceled.

Cancellation

You may cancel your subscription at any time by contacting:

📩 info@trynorviahealth.com

👉 Cancellation must be made at least 48 hours before your next billing date

Processing

• Once a subscription order is processed, it cannot be canceled
• Orders will continue until cancellation

We reserve the right to modify subscription pricing with notice.

ARTICLE 10 – THIRD-PARTY TOOLS

We may provide access to third-party tools which we do not control.

ARTICLE 11 – THIRD-PARTY LINKS

We are not responsible for third-party websites linked on our site.

ARTICLE 12 – USER CONTENT

Any feedback or content you submit may be used by us without restriction.

ARTICLE 13 – PROHIBITED USES

You may not use our website:

• For unlawful purposes
• To infringe rights
• To distribute harmful content

ARTICLE 14 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” without warranties.

ARTICLE 15 – LIMITATION OF LIABILITY

Norvia Recovery LLC shall not be liable for any damages arising from the use of our products or services.

ARTICLE 16 – INDEMNIFICATION

You agree to indemnify and hold harmless Norvia Recovery LLC from any claims arising from your use of the service.

ARTICLE 17 – SEVERABILITY

If any provision is deemed invalid, the rest remain enforceable.

ARTICLE 18 – TERMINATION

We may terminate your access if you violate these Terms.

ARTICLE 19 – GOVERNING LAW

These Terms shall be governed by the laws of the State of New Mexico, United States.

ARTICLE 20 – CHANGES TO TERMS

We reserve the right to update these Terms at any time.

ARTICLE 21 – CONTACT INFORMATION

For any questions, contact us at:

📩 support@botanelabs.com